The Garden of the Gods is 7.5 mi away. The bathroom had poop on the toilet when we checked in. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. Just really not clean. The post has more than 60,000 views. Yeah right! With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. Tasted delicious and the staff was friendly, hard working and good at their jobs. Staff was friendly. The Academy Hotel 8110 N. Academy Blvd. We stayed at this hotel last summer, June 2010, and left with some bites on us all. We have more than 70 million property reviews, all from real, verified guests. Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. I'll leave them out in the hallway and I will tear that room apart for about 15 minutes looking everywhere," Freeland said. Very tranquil atrium area., Omlet station was great the rest of the food cold and old, Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. It seems that communication was lacking in your case, I apologize. The pool looked nice but didnt get a chance to enjoy it. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. Yeah right! Check your selected option for more info. Guests can work out in the on-site fitness center or indoor pool. From complimentary high-speed internet to plush beds, this hotel has it all. Overall the hotel was very nice as was the experience. We all have bed bug bites all over us and they are very uncomfortable! I felt like it was inconvenient for us to dine there or something. Now the bedbugs have made a comeback and the experts have noticed some reasons why bedbugs are spreading. To see correct prices and occupancy info, add the number and ages of children in your group to your search. COLORADO SPRINGS It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. The Colorado Springs hotel offers a cash machine and a lift along with a storage room and a restaurant. There is nothing classy about the way this staff treats it's guests. Sincerely, John Wilkins/Owner. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Service was amazingly efficient. 719-260-18005580 Tech Center DrColorado Springs CO 80919, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. The breakfast was great! A 24-hour reception greets guests of The Academy Hotel. A nice grill and bar. Colorado Springs is ranked number 42 on the company's list for bed bugs, it announced Thursday. Chapel Hills Mall is 1.2 mi away from this hotel. Kids will love the heated pool. Great breakfast, great staff , overall a great experience. June 12, 2022 . All of which have experienced no problems. Please dont include personal, political, ethical, or religious commentary. Rooms were clean and comfortable Freeland admits it's work that can make your skin crawl. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. But the complaints stop there. A great pool in the lobby which is nice for kids. The view of Pike's Peak from our room was amazing. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. The Hotel has a regular pest control program in place. Such a treat! Booked this on a major travel site for an incredibly low price. Colorado Springs CO 80919 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Please note that all Special Requests are subject to availability and additional charges may apply. All rights reserved. I did miss the hot tub this winter visit, but the gorgeous live Christmas tree and fire made several families happy to gather and celebrate! The act requires a tenant to promptly notify the tenant's landlord via written or electronic notice when the tenant knows or reasonably suspects that the tenant's dwelling unit contains bed bugs. There's nothing I didn't like. Lamp didnt have lightbulb. This place is such a gem!! Grill/BBQ, Open for: The front desk staff were excellent as well as the Hotel itself. All rights reserved. We went back to the area for spring break and decided to stay there again because of the location and price. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Loved the breakfast! WiFi is available in all areas and is free of charge. You can only leave a review within 28 days after check-out. Wish there was a hot tub for the grownups but no biggie. Pool was so crowded my 16 year old wouldnt get in. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Breakfast was above expectations, and the restaurant was on point. Taxes and fees that are shown are estimates only. It was great stay. Youll never stay anywhere like for the price. Top notch guest services. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. Examine your luggage carefully while repacking and when you return home. The eggs are almost impossible to see when laid on most surfaces. The rest of the staff was very, very rude and it did not feel welcoming. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. There were a lot of families with small children so that made for a very noisy hotel. Colorado Springs actually moved down 19 spots on the list from 2012 when it was . Our bed was horrible. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. I really didn't know about bed bugs at the time. The Broadmoor Hotels (2) BBB Rating: A+ Website 82 YEARS IN BUSINESS (719) 471-6200 1 Lake Cir Colorado Springs, CO 80906 OPEN NOW My wife and I recently stayed at the Broadmoor with 14 relatives during the Jazz Festival. Breakfast was above expectations, and the restaurant was on point., Beautiful little hotel Bed Bug: The Academy Hotel Colorado Springs - See 3,282 traveller reviews, 509 photos, and cheap deals for The Academy Hotel Colorado Springs at Tripadvisor. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. When I checked in I paid in advance for a one week stay at a special winter rate. Loved the hot breakfast buffet with made to order eggs, the pool, the comfy sitting area. Fairfield Inn & Suites Colorado Springs Air Force Academy: Bed bugs - See 197 traveler reviews, 55 candid photos, and great deals for Fairfield Inn & Suites Colorado Springs Air Force Academy at Tripadvisor. Tenants are required to promptly notify landlords when they suspect there are bedbugs present in the unit. For the money, this hotel was beyond worth it. But this would have been bearable had the staff not been downright snotty and rude. They want to eat that's all they know.". * Check-In: 4pm | Check-Out: 11am We all have bed bug bites all over us and they are very uncomfortable! They're also applicable regardless of the comment's tone. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Review of The Academy Hotel Colorado Springs Reviewed September 27, 2021 Stayed in room 111. They also have very strict protocol on handling complaints such as this. "One call per month and I was pretty happy. Select dates to see this property's availability and prices, Food: Unfortunately, he was the only one during our stay there that was friendly. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. The Academy Hotel Colorado Springs 8110 N Academy Blvd, Colorado Springs, CO 8.8 Excellent 2917 reviews Verified reviews 10 - Excellent 1,725 8 - Good 764 6 - Okay 252 4 - Poor 97 2 - Terrible 79 8.7/10 Cleanliness 9.0/10 Staff & service 8.6/10 Amenities 8.4/10 Property conditions & facilities 8.5/10 Eco-friendliness 4/10 Poor Mike easy access to the freeway. I got bitten all over my arms and legs. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. The sink and tub did not drain/drained exceptionally slow when you turned the water on so you were standing in dirty water, or spitting your toothpaste out in a bowl full of water. The phone in our room did not work so we could not call the front desk to let them know we needed certain items. The room was large, 900 TV channels and reception area inviting. Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort. Server was very nice as well. Great location, great amenities. Room 238 had bedbugs. The worst bed we have every had. I did not like how dark the place was, and how murky the pool was. Its the best place we have ever stayed. Pet-friendly rooms are also available. The place was super clean. SUPER easy on and off the highway, and location makes it a 20-30 minutes closer to Denver airport than downtown hotels. Management doesn't seem to care much. Staff was amazingly friendly. Breakfast is unreal. I always enjoy staying here! The check-in was fast and easy. Nobody likes that thought," Freeland said. Additional sorting options might be available (by type of traveler, by score, etc). Its an older hotel, but its clean and the free breakfast makes it a must stay. Is there a laundry facility in the hotel? Most recommended Colorado Springs hotels La Quinta Inn & Suites by Wyndham Colorado Springs South AP 6.2 Okay Southeast Colorado Springs $109+ Parking Free Wi-Fi Pool Pet friendly Days Inn by Wyndham Colorado Springs Air Force Academy 4.2 Mediocre Briargate $99+ Parking Free Wi-Fi Pool Pet friendly The manager told us they did not have bed bugs and we probably had an allergicRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. Local, We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. There is nothing classy about the way this staff treats it's guests. Place all your clothing from your luggage immediately in the dryer for at least 15 minutes at the highest setting upon returning home from travel. Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! All cribs and extra beds are subject to availability. Liked: Cleanliness, amenities, property conditions & facilities. Breakfast was top notch. Great place to stay, great location and awesome breakfast!! It is my hope that you see fit to give us a second chance to win your valuable business back. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Service was excellent and employees were here helpful and friendly. Please note that a deposit fee is charged per night at this property. The breakfast was excellent and free but the staff during breakfast was totally rude. We enjoyed our stay, The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice. Great location - show map, great breakfast and restaurant and the pool is our favorite the decorations are amazing. Colorado Housing Connects can help you navigate housing information and resources. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. The breakfast was not the greatest but the people doing the egg station was amazing and very friendly. Your contribution should be yours. Sign up and we'll send the best deals to you. A chef was available to make made to order eggs/omelets! "I mean you can get a couch for $50, but you never know that you're going to end up spending $1,200 now to get your whole house treated because of that $50 couch," Freeland said. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Highly recommend. Want a great night's sleep? You can sort and/or filter them by time of year, review score, and more. Built in 2017 as an exclusive couples romantic getaway. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. We went back to the area for spring break and decided to stay there again because of the location and price. Welcome to our newly updated hotel. It was unfortunate that the boiler stopped working and we had to move rooms which was inconvenient, but all in all a good experience. Lift and look for all bed bug hiding spots, including underneath the mattress, bed frame, headboard, and furniture. The swimming pool was extremely green, so it was either dyed green or not properly chlorinated. We enjoyed the warm indoor pool and the breakfast options. great breakfast and restaurant and the pool is our favorite the decorations are amazing, Loved the breakfast! There was a problem loading the reviews. Rating 10 - Excellent. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. Arrive: 03-01-2023 . The number of extra beds and cribs allowed depends on the option you choose. 8110 N Academy Blvd, Colorado Springs, CO 80920 | 719-598-5770 Check prices, availability or book The Academy Hotel Embassy Suites by Hilton The Academy Hotel Colorado Springs 8110 N Academy Blvd , Colorado Springs, Colorado 80920 855-516-1090 Reserve Lock in a great price for your stay. Basically got one night free with purchase of one night compared to other Hotels in same area. Tripadvisor performs checks on reviews. Disliked: Cleanliness, amenities, property conditions & facilities. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. Breakfast is excellent for a hotel breakfast. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. 2. This meant there was furniture being moved men shouting up and down the hall and dogs barking. Disappointed that bar closed at 10pm on Friday & Saturday, Bartender on Friday was not real friendly. NEVER again! If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. I then contacted the BBB. Now what I didnt like about the hotel was the toilet in the restroom in my room was leaking water. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. It seems that communication was lacking in your case, I apologize. It is served in the restaurant. when there are so many other options, close by, we will not be staying here again. PIKES PEAK RESORT WHERE LUXURY AND WILDERNESS MEET When it comes to amenities, there is virtually nothing this cabin doesn't have. Nor could we call out in case of an emergency. (Click on the Red Icon to view detailed bed bug reports.) Please enter the dates of your stay and check what conditions apply to your preferred room. The facility was a great experience for the modest price. The facility was a great experience for the modest price., They have a wonderful breakfast bar. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. It makes a great first impression, with its lobby atrium that features waterfalls, fireplaces, and stone-hewn walls. Weather your traveling for business or pleasure, we'll do everything possible to ensure your stay is memorable. Travelers may receive a savings voucher when they submit a review. I never swim with my kids because I hate cold water and was able to swim with them for hours. Freeland says in his experience people who are buying used furniture are seeing some of the worst infestations. Guests submit their subscores and their overall scores independently theres no direct link between them. "Roaches are a thing for some people, rodents are a thing for some people, bed bugs are a thing for everyone. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America - Great location - show map Very Good 1,659 reviews great breakfast and restaurant and the pool is our favorite the decorations are amazing Sherry United States of America Staff 8.9 +45 photos The free breakfast was awesome, more than I was expecting in a free hotel breakfast. (Click on the Red Icon to view detailed bed bug reports.) Service was amazingly efficient. - Terms of use - Privacy - Disclaimer. Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. Office of Public Health Practice, Planning, and Local Partnerships, Chemicals from firefighting foam & other sources, Colorado Legacy Land/Lincoln Park Superfund site, Test & Fix Water for Kids at Family Child Care Homes, Toxicology and environmental epidemiology, Engage with the Water Quality Control Division, Denver's residential rental property page, U.S. Environmental Protection Agency (EPA), Centers for Disease Control and Prevention (CDC), Denver residents can find additional resources on the City and County of Denver's website on. 96 out of 2735 reviews" ", Rating 2 - Terrible. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Top notch guest services., The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice, All staff members were amazing! 4300 Cherry Creek Drive South Denver, CO 80246, Colorado Health Information Data Set (CoHID), Office of Public Health Practice, Planning, and Local Partnerships (OPHP), Air Quality - Monitoring, Modeling and Data. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. I really didn't know about bed bugs at the time. Lock in the lowest price from these sites. We allow a maximum of 2 pets per pet friendly room. 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Top Rated Breakfast included 2022 Best Western Plus Peak Vista Inn & Suites View Hotel 2,477 reviews 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Special offer Visit hotel website Breakfast included When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. We stayed at this hotel last summer, June 2010, and left with some bites on us all. We checked into the hotel and the person at the counter was very friendly and personable. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. American, Site content 2006-2019 Maciej Ceglowski Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 Fax: 719-598-5965 . Very basic lodging -- seems to be a magnet for kids and families due to the pool that is right in the open by the dining. Copyright 19962023 Is the indoor pool heated all year round? The free breakfast was awesome, more than I was expecting in a free hotel breakfast. The rest of the staff was very, very rude and it did not feel welcoming. Contact the property for more information. This is not a rash, these are bites! The Academy Hotel Colorado Springs 8110 North Academy Blvd., Colorado Springs, CO 80920 United States (USA) near Exit 150b a on I-25 (~0.3mi) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871 3.5 Star Property Previous Next Check availability Very Good 4.0 /5 Based on 2959 guest reviews Show Guest Reviews Econo Lodge North Academy: BED BUGS - See 172 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. From: The east and west. Courtyard By Marriott Denver Cherry Creek, Holiday Inn Express Hotel & Suites Denver-Intl Airport (Tower Rd), The Inverness Hotel And Conference Center, Residence Inn By Marriott Denver Highlands Ranch, La Quinta Inn And Suites Denver Louisville Boulder, Courtyard By Marriott Denver Southwest Lakewood, Hyatt Regency Denver At Colorado Convention Center, La Quinta Inn And Suites Westminster Promenade, Hampton Inn And Suites Denver Cherry Creek, La Quinta Inn And Suites Denver Southwest Lakewood, Holiday Inn Express Hotel & Suites Alamosa, Crossland Economy Studios Colorado Springs. Pick up the mattresses in the rooms and look under it. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America I loved it! After 2 days of this I requested a move and was told there were no other rooms available at the same rate. Review tags are currently only available for English language reviews. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. <[emailprotected]edbugregistry.com>. For the money, this hotel was beyond worth it. Great value!, Approximate prices in EUR for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. (Click on the Red Icon to view detailed bed bug reports. The bathroom had poop on the toilet when we checked in. It's a two bed room. The gym was small but it was also nice and clean but it didnt have anything to wipe the equipment down after use. When I checked in I paid in advance for a one week stay at a special winter rate. Was not really expecting housekeeping but they did come during our 3 day stay. We do allow pets and have a designated area for pet friendly rooms. This is not a rash, these are bites! Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. I have never received such terrible treatment in my life!! Overall, still comfortable and friendly service. Food was outstanding! We stayed at this hotel last summer, June 2010, and left with some bites on us all. * Complimentary Breakfast: didnt really like the bed because it was just ok. Disliked: Cleanliness, staff & service, amenities, property conditions & facilities. Owner quickly gave full 11day-scheduled refund without checking the room for himself. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. Tenants and landlords - bed bugs in residential premises. Offering a varied menu featuring fresh American Cuisine in a casual atmosphere, Falcons Bar & Grill is located at Colorado Springs Academy Hotel. Guests are required to show a photo ID and credit card upon check-in. The Hotel has a regular pest control program in place. The following reports are from third party sources. if the writer is claiming to be someone else). Location A 10-minute drive takes you to Pro Rodeo Hall Of Fame Museum. Friendly and informative front staff. There is also a Nintendo gaming system available in the lobby area which the kids really enjoyed. My room specifically smelled very strongly of chemicals and the heater squeaked all night long. Breakfast buffet daily. But this would have been bearable had the staff not been downright snotty and rude. There were stains and drips on the bathroom walls and the linens were very wrinkled like they had already been slept in. Disgusting! With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. check in was super easy. Booking not found double-check your booking number and PIN then try again. Do you have a room with a view available? I have never received such terrible treatment in my life!! I liked the layout for the bathroom area. Now the cons. academy hotel colorado springs bed bugsbig sky gift shop missoula airport.