A few days later I received an email from a "********" and was told I would receive a tracking number. Don't just take our word for it, ask our 50,000+ customers! We're happy to answer any questions you have or provide you with an estimate. Amazing customer service. I haven't hung these items yet, but they look like high quality with no blemishes. Your email address will not be published. I ordered as a gift.. we think it is beautiful! The colors are so much more vibrant and beautiful in person. So far they have not replaced it either. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make. It looks like metal when you look at it up on the wall. Our Scam Detector VLDTR tool's great thing is that the rankings can't be rigged since they are not based exclusively on reviews that people write on specialty websites. Great quality! This is either a serious lack of quality control, or just laziness. They are based on the quality of the customer service in its Wall Arts field, public feedback, complaints on social media, the . Exactly what we wanted. Looks and works great, easy to hang, very happy , thanks again. It was packaged well, but still got slightly bent at one end during the shipment. But when I contacted customer support they responded quickly and reassured me it was on its was. Our algorithm used powerful factors that analyzed in-depth the company's website, in this case metal-plex.com. Metalplex was super responsive to questions and created a great custom sign for me. Fade-resistant and rust-free, this piece is ready to go for both indoor and outdoor use and will stand up to rain, sunshine, and other elements. Find out how we combat fake reviews. City of Industry, California, United States. Simply Breath-taking!! Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. Bought this for my father. Hand Crafted Metal Wall Arts in SoCal The ultimate durability + aesthetic Eco-friendly. Our metal piece was wrapped in bubble wrap only and put in a box (not tightly - it could move around in shipping). Suzanne Thomas. I can say that this company responded quickly to my MANY inquiries about non-delivery. What needs to be considered when purchasing a phone? oh funny, seeing the comment below, I got the same email from "*****". Guardio has over 1 million users and is affordable (only a few bucks a month), it covers up to 5 family members or 5 different email addresses you have accounts with. They create a mailing label but never send the product. It goes against our guidelines to offer incentives for reviews. Not seeing something perfect for you? Light weight, well packaged and easy to mount. Extremely happy with this purchase! If we look - for example - at a winery page, we don't rate the wines tastiness, but how the company sells it online (delivery, shipping, etc.). As soon as my husband puts it up I will send a picture. This arrived quicker than expected and it was so well-done! They replaced and shipped the item at no additional cost. packing it came in was very secure too for a big piece. The first one arrived damaged. enquires@senghuat.com.my: 86-A,B & C, Jalan Masjid Abidin, 20100 Kuala Terengganu, Terengganu. Quality work. Well, add one more victim to Metalplex's deceiving advertising! General customers can get the free standard shipping service with a valid coupon. Love this! Love MetalPlex Customer Service too!! The shipping is slow but worth the wait! I felt they could have communicated the status on our project better than they did. Stay away from these people. This rating means the business is Standard. The pieces are scratched up. They provide smart cards and software design and production. Just beautiful!!!!! I ended up having to file a dispute with my credit card company. Was worried about the size but it is perfect for over the couch. Join the 93 people who've already contributed. Highly recommend!! The most beautiful piece and the best customer service I have ever received. Size ensures visibility on our home! The Scam Detectors algorithm gives this business the Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Took a few days to ship out but worth the weight. We strive to be industrious and innovative, offering our customers premium wall art that is paired with the best customer service in the industry. My experience has been exactly the same: Delays, and ZERO communication. Yes, we welcome all custom orders, including custom colors and sizes. We use express shipping which typically takes 2-3 days once shipped. Perfect house numbers for our lake house. It automatically blocks 100x more harmful websites than competitors and 10x more malicious downloads than any other security tool. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make.We know you're going to love your purchase but if you're not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and we'll happily resolve the matter or issue. Crafted from 100% recycled premium aluminum composite panels that are 3mm thick. You will not have to return the misspelled item. I certainly would never send a product like that out to a customer. Out of Stock. Great gift!! We love how this came out for us. Contact Email metalplex@metalplex.it. I wish I had read the reviews before ordering. This is the medium size. All rights reserved. Easy to hang - we used Command Strips. Good size. Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! Gift cards purchased online will be sent to e-mail and can be redeemed online and in store. Below is another must-watch video that you might want to see now: NOTE: This website validator's ratings are intended for information only and not to be relied on when making financial or business decisions. Very nice quality and they even sent me a name card! White. Can't do that - they are thin aluminum sheets with some sort of plastic/fiberboard in the middle. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I love the look of the product, but the packaging and handling was not very good at all. They provide chairs, call centers, desks, storage, partition walls, and meeting tables. I'm on my 5th correspondence with them & they will not give me a way to return. They were thrilled with it telling me the quality was top notch, it was packaged well and arrived in great condition. We just built a log home. It shipped in a fairly timely manner during COVID. It came with a plate with my name on it in the same weird metal foam sandwich. A+ customer service! Thank you Metalplex for working with us and making our vision come to life! Do not purchase from here. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. We love this piece of art. Very pleased with how it turned out! Just give me my money back. Its light weight and was super easy to hang. Is metal-plex.com a scam? All of the company's metal prints are handmade in the Orange County of the California. The mountain scenery fits in our laundry room perfectly!! My sister LOVES her gift! There is no customer service phone number on their website. All your personal information is stored online against your will. They havent shipped the missing item yet. Items arrived as described. . Had custom personal choices and they made it work perfect!!! I ordered this product and Dec 13 a shipping label was created but not shipped. Customer service is also great. Very nice. Companies can ask for reviews via automatic invitations. Here is why you should get it now: Awesome, right? I used 2 heavy duty velcro command hooks to hang it on our aluminum siding and have had zero issues with it staying put through some warm weather, a wind storm and snow! Our current turnaround to ship out orders is 5-7 business days, plus USPS/*** Priority transit time is approximately 3-5 days. My husband and I love this in our new home! Got it for my brother in the army do he would have a little piece of home. After waiting 7 business days I emailed the company based off my confirmation email that the label had been created and the package would be delivered by September 10th.On the 12th I recieved a generated email from "Misha" saying "sorry for the confusion and that it was being cut still. Love having the symbols of the 4 elements in my new master bath; very serene, meditative and nature invoking. Getting the run around from these guys Next week will ship Week later will ship Week later will ship Still not shipped Bit told order is completedRunning a holiday time scam -- money grab. They are light and airy and make a good focal point in my boho styled home. GitHub community articles Repositories; Topics . I will say that Im totally pleased with it. It took over two months & several emails to get my complete order. Its georgous!!! The benefits of this material is that it's lightweight making it easy to hang and it's 100% recycled. It was totally protected by the packaging. We contacted customer service and she was very helpful - made some suggestions how to fix it and it looks perfect now. Only if you are a member of MetalPlex and login, you can have access to free shipping. It was bent. The packing team did a great job wrapping it up. Even more beautiful than I expected and the size is just right. We ship wordwide! Beautifully crafted! Great quality. We includeindustrial strength 3M double sided tape which works great to seamlessly mount onto any wall surface. Verification can help ensure real people write reviews about real companies. It is a quality piece - lightweight, easy to hang and the dark gray matches our furniture perfectly. Shasta. Well, add one more victim to Metalplex's deceiving advertising! Moving into a new place and i am so excited to get this up! (Mountains above Boise) I can see other purchases in my future. Get free shipping and 60-day returns by the ways of becoming a member. Customer service was awesome and took care of the order until we were happy. For inquiries, telephone and email are used. -****. 2 weeks go by, no communication, no tracking number. Ordered the house sign as an anniversary gift for my daughter and son-in-law. Who Is MetalPlex? Valid. They were shipped almost immediately but when they got to my town the post office sent them back to sender for insufficient address. Definitely recommend. MetalPlex is committed to the highest level of the quality and excellenc and the company supports the every product manufactured. Looks great! Dawn B. Customer service was a pain in the a** to deal with, would not issue a return or refund. No refund offered. Color Size Overall Width Overall Height Trending Subject Product Styles Metal Price Per Item Shape Orientation Customer Rating Number of Pieces Features Special Offers Metalplex Wood Tone Commercial Use . Black. "I responded by asking for a refund since my product still hasn't shipped, they still have it, and it's far beyond the expected arrival date. I ordered on 9/25 from the company a mountain range of ********. Ill never buy from them again! Buttons are at the top of the page. Love it. Buyer to pay return shipping. MetalPlex will reply you with a draft design for your approval and price estimation and details of how to complete the custom order purchase once the company receives the details of your custom order request. You can choose our standard version or we also have a drop down menu above that allows you to add optional LED lighting. I chose the mountains to remind me of my recent trip to the Grand Tetons and Glacier National Park. Loved the clean lines it has. Thank you so much for making something to complete my wall! Here's how to know if a travel website selling, If you are an avid traveler, beware of the new TSA PreCheck Scam. See BBB rating, reviews, complaints, & more. I wish I had read this before I placed my order. Metaplex is a platform for NFT creators and developers on Solana. Lovely work. Of the 12, one came in broken. Please let us know the address and name that you would like, for example: Smith 323. It is currently up with a white hook that looks like a nose ring. I can say that this company responded quickly to my MANY inquiries about non-delivery. We will send the tracking number to you via email after your order has been dispatched. Oct 08 2022. I ended up using small brads instead, which worked perfectly. All of our designs are handmade and customized in Austin, Texas. We offer free shipping to the U.S.A.. Workmanship is great, as other reviews have noted. Last, but not least, we have two more powerful fraud prevention tools that you should know about. Good size. Very nice product well made!! The company's gift card will be printed on the sales receipt for in store purchase. . Totally cute. All of our designs are handmade and customized in Austin, Texas. So to summarize a long process, they couldn't deliver on-time and the item I paid $254 was very cheap and not worth half of that price. I was upset when it arrived, it was bent from shipping. Arrived Damaged and VERY cheap material. Ordered 3 pieces from them. Horrible customer service & mediocre products. it will be perfect! As a result, chances are you are already familiar with it, so you can continue to use it safely. Easy to hang. I own a campground and ordered 12 pieces for decoration in cabins. Came with everything needed to hang. It's perfect size for what I'm wanting the wall to look like. Your email address will not be published. for purchase. I will never buy from them again. One more thing, I think people have mentioned using magnets to hang these items. MetalPlex LLC. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. When I received my $130 product, it's more like dirty $20 piece of cardboard and not the metal product they misleading advertise. Complimentary ground shipping within 1 to 7 business days, In-store collection available within 1 to 7 business days, Next-day and Express delivery options also available, Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items, See the delivery FAQs for details on shipping methods, costs and delivery times. These guys are hacks. (44) $58.00 ( $117.00 ) + Free Shipping. Call again, takes 5 calls over 2 days to get in touch with someone. We have gained wide market popularity as our products are obtained from reliable vendors of the market, who use premium quality raw material in manufacturing these products. Login Affiliate Login. However, if this is the website you were trying to find information on, we are happy to provide you with a non-bias review and rank. They need to really step up their customer service. Love this art in my husbands Real Estate office. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I own a campground and ordered 12 pieces for decoration in cabins. Item will need bending back to get flat. You know when you search, for example, for a flight and the next time you look at the same search the prices are higher? As a member of MetalPlex, you can enjoy even greater discounts. I was offered a refund, did not receive that. 2 weeks go by, no communication, no tracking number. Beautiful picture of wolf. METALPLEX is a brand in the wall sculptures industry, offering a wide range of metal sculptures, metal outdoor plaques, and yard signs to its customers.metal sculptures, metal outdoor plaques, and yard signs to its customers. needed some wall decor. These are perfect. I would definitely purchase from him again and am so happy with the quality of this piece! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Awesome customer service too :-). It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. If I need another metal sign I would definitely come back! Thank you for clarifying which side is the back side & for the extra gift of the name plate! Lately, many of you have asked us how to remove personal info from the Internet - and today we have good news. Custom order I am very happy with. I was able to find something very similar on Amazon anyway. The first one arrived with a small cut in it. Thank you, Wendy, Limited Edition Glacier National Park Bear - Metal Wall Art. Beautiful!! Ltd. is engaged in offering a broad array of Pipes and Metals. Will be great once I get my living room all organized. Start Chat Now. Today is Feb 23 ~ *** statement still read the same.Metal-Plex does not offer a phone number for customer service Only way to contact them is through E-mail. The pieces are scratched up. Like the brushed silver. I fell for it hook, line and sinker! It will have a space of distinction in our Mountain Home. Love these mountains. It is good quality and looks exactly like the picture. Feel also free to type the names of suspicious businesses in the comments section below. Looks great and was easy to mount on the wall. It looks like a wall decal it's so thin! I contacted them to cancel the order and I contacted my credit card company to dispute the charge. I received it today, 10/27, finally and it's broken. The LED's are battery powered (no cords) and come with a remote control to change the color or apply effects such as strobe or color fade. International Association of Better Business Bureaus. Seller goes above and beyond - shipped super quick, packaged with care, even had a little surprise that made my day - not to mention the wall elements look phenomenal! I have reported their fraudulent activity to ****. They then provided me with a *** tracking number that only stated that "Label Created". If you love the outdoors - BUY IT! Misha could not have been more helpful. Big but still light weight and seems easy to hang. It was such an awesome surprise. If you are not familiar with these terms, do not worry. +91-8918076038. As a result, shopping during special festivals is highly recommended. ASK A QUESTION. Gave it to myself for my birthday - just the kind of piece Ive been looking for to mountain above our TV. Clear All +2 Colors | 3 Sizes Available in 3 Colors and 3 Sizes. The customer service team was responsive and shipping was superior to Alaska. City, State. Absolutely Love my new artwork! If you ask yourself how to report a scammer, whether or not from the same Wall Arts sector as metal-plex.com, you can do it to the Federal Trade Commission. Disappointing for the price paid. This is the 16 size, with the initial P and 2 house numbers (for those that may not be able to see the picture). Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! Make an appointment with a courier in advance to pack the goods and return them back together. Product is very poor quality. If you are looking for a different size or color please don't hesitate to contact us. I can't get a hold of anyone and I'm very disappointed with the fact I spent $173 on something that's broken. MetalPlex mainly provides electronic gift cards ranging from $10 to the $100. Only thing they can do better is have the sizes side by side so you can get a better picture of the actual sizes. After not receiving the product or a tracking number I contacted the company via email asking for an update. Beautiful picture of wolf. Trying to return is a nightmare.they take days to get back to you & try to negotiate a 70% refund. Name Monogram Address Sign - Metal Wall Art. I love this company. Call again, takes 5 calls over 2 days to get in touch with someone. I just want to say thank you so much! Asked to have this image of Mt. A wonderful piece and customer service! Putting this on our patio. Beautiful piece! We love how it turned out. Got my first purchase and it was damaged. I love the mix up of photos from the park. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. In order to cover their delay mistake. Incognis results were verified by our team and are trustworthy. Love this piece. Prompt communications and shipping. Horrible, horrible, horrible. This legitimate data privacy tool officially requires brokers to remove your data on your behalf. If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. Mountains - Metal Wall Art I left a message and took pictures to show them what occurred. Their website states that orders will be shipped within 5-7 business days of receipt. Buy METALPLEX Yosemite Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Aluminum Wall Decoration - Hanging Wall Art for Living Room, Bedroom, Outdoor & Indoor - Medium 30"x14": Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases Feeling like this might be a ***** All I want is my ordered and or a refund. There was an initial shipping delay, but an email garnered a very quick response and a more than reasonable explanation, and customer service made sure the item was then shipped immediately and also offered a significant discount on a future item. Love this slate grey color. Customer Service for MetalPlex is absolutely THE BEST! Ever. When we look into sites of any kind, we search for data that reveals key information about the organization's professionalism - e.g., way of selling, authenticity, poor/great customer service, etc. Order this for my new apartment and love the bigger size. Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! Same as everyone. The MetalPlex Discount Code is extremely important, and you can find it on our website.