Please share your thoughts. From the time we were seated, it took: 35 mins to receive drinks, 45 mins to receive starters, 70 mins to receive the main course, and 90 mins to receive dessert. Own or manage this property? the waiter appeared rushed and didnt pay us any attention. Hi Lony, thank you so much for your kind words it means the world. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Kudos to hotel manager and amazing staff! We booked with a group and have standard rooms. He is a true mastermind of every detail you will need or want on a magical vacation like this! Secrets Akumal Riviera Maya: Amazing experience - See 10,564 traveler reviews, 13,233 candid photos, and great deals for Secrets Akumal Riviera Maya at Tripadvisor. Talk to our travel advisors today by calling us on our toll-free number to discuss each of the hotels. Feb 27, 2023 mc1003 Cleveland, Ohio. We booked a room in the preferred club area so we were brought around to the club to check in. For breakfasts, guests can choose between items like pastries, made-to-order omelets, and cold cuts at the main buffet or an international menu with pancakes and eggs Benedict at the pool-adjacent Seaside Grille. Our server Salvador explained the menu, brought us drinks and was polite and efficient. The resort uses AmStar Transportation. We brought 6 suitcases with us and they all fit perfectly into the large car. Indulge in 24-hour room service, daily refreshed mini-bar, limitless gourmet dining and top-shelf spirits six la carte restaurants, one international buffet, a caf and a grill, seven bars and lounges, pool and beach wait service, nightly entertainment and more. We love food and a great beach. Excellent wait staff at Portofino, wait time in receiving our food was good, ambience was nice. Note: your question will be posted publicly on the Questions & Answers page. My husband and I are deciding between Secrets Playa Mujeres or Akumal. My favorite so far of all Secrets resorts we've stayed at. The Rendevous Lobby bar is a good spot to grab a quiet daytime drink or to soak in some live music and fire pits around dinner time, while the Showtime Bar serves up folks taking in the nightly theater show. Secrets Akumal Riviera Maya is an all-inclusive-only property that does not require guests to wear wristbands. Pure white sands, crystal-clear waters and warm tropical breezes promise a perfect paradise at Secrets Akumal. Hi Jill! Hi great review! Rating:75, Tee times:6:30 am. No bathing suits. You may also give it five stars. We werent lucky enough to be seated under one of the fans or near one of the open windows, so we had no breeze whatsoever and spent the nearly 2 hours cooking and sweating in our seats (and nice clothes that we had dressed up in). Enjoy the natural beauty of Akumal - meaning "Place of Turtles" in Mayan - by snorkeling off the coast, visiting nearby underwater rivers, or simply basking on the pristine beach. Beautiful spot, Good evening Ms Sarah, the wife and i are going to Akumal on Wednesday July 21st. Thanks. and looked impressive. This hotel definitely did not disappoint, the beach at Secrets Akumal is gorgeous, wide, and breathtaking. Traditional Mexican cuisine A private dining room at the Italian restaurant, Portofino. Concierge in each building to help you plan excursions, no extra charge. They also do have a theatre that offers other shows but we did not see any as the night we were there they didnt have any on. That made for an excruciating experience considering the long wait we had to be served. Portofino Restaurant: Wonderfu place at Secret Akumal. Palladium Maps, Emails, Info package, price matching, WIFI. Barefoot Grill Boasting international cuisine and special menu items, including gluten-free and vegetarian options, these meals are sure to satisfy even the most selective palette. The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. What makes this resort especially great is the people! My husband would love this but I thought I saw somewhere that Akumal didnt have these. Carr. You can be as active as you want to be at the Secrets Akumal. This is the version of our website addressed to speakers of English in the United States. Dress Code: Casual; Casual Elegance is required for dinner We, however, saw several men show up in shorts. Does Secrets Akumal Riviera Maya offer any business services? I hope that helps! Add to wishlist. Not applicable to group bookings. We havent had this issue before at other resorts in the area. Our suite was huge and very well appointed! We came for a wedding and the entire experience was exquisite. Has been good on previous visits but this was terrible. This is all outside and there are some inside spaces to sit but it is all open so not air-conditioned. What are some of the property amenities at Secrets Akumal Riviera Maya? Do they have other things to sit on, on the beach. My husband and I are thinking of going on a trip this summer and so far Im loving what I am hearing about Akumal. and New Year's Eve dinners and special events. 18,000 square feet of indulgence through hydrotherapy, specialty services, and a full beauty salon is waiting for you. The adult-only Secrets Akumal Riviera Maya opened in early November 2015, and is a favorite with couples, particularly for anniversaries. Just be careful not to fall asleep, or if you do lather yourself in sunscreen first. Can you tell me if we need to tip the pool servers, waiters, bartenders, etc? Federal 307, Km 254 + 600, Pueblo de Akumal, Tulum, Quintana Roo, Mexico, 77760. A maximum of 4 Would love to reach out and see what you recommend. Service was impeccable, as was the food, drinks, staff and facilities. Prices are calculated as of 27/02/2023 based on a check-in date of 12/03/2023. Theres so much to do for everyone as this adults-only, all-inclusive hotel! Regarding the Preferred Club. The panacotta looked beautiful but had no flavour and wasnt sweet at all. . While we booked oceanfront, we got more of an ocean view/pool view room. can a person reserve chairs around the pool or do they have to just show up. Thank you . Our protocols begin the moment you start planning a vacation to the time you return home! For this reason, I love to book an oceanfront room during our stays. When we reported this to the waiter, his answer was 'you are in Mexico' the waiter had a very poor attitude, such a shame. - Gorgonzola Chicken (main) = Very Good 40 reviews #34 of 34 Restaurants in Akumal $$ - $$$ Italian. Heading south, Tulum is approximately a 25-minute drive away. Nearby attractions include Akumal Beach (0.3 miles), Akumal Ecological Guides (0.2 miles), and Centro Ecologico Akumal (0.3 miles). We ordered pizzas which had a strange pastry base, sloppy toppings but nothing like Italian food. The resort is situated along a stretch of coast that is a protected sea turtle environment. Nonna, Hi Nonna, absolutely it would be our pleasure to. Hilton playa del Carmen vs secret Akumal riviera Maya, Tough one. Crystal clear waters, powdery white sandsthe tropical breeze brushing through the palm trees. Portofino. We loved the . Required fields are marked *, Get discounts on the top-rated tours in Cancun, Playa del Carmen, and Tulum. Dress Code: Casual The chef, Luis came out to check on our meal, as well as the staff had an awesome attitude, bringing us cassisfrom the bar to add to our champagne.More, SERVICE: Concierge service. YOU WILL NOT BE DISAPPOINTED. Oceana This means there are lots of tourists arriving to snorkel with the turtles and in the surrounding coral reefs. Are there opportunities to exercise at Secrets Akumal Riviera Maya? The grounds are incredibly beautiful and its not TOO big. Boasting international cuisine and special menu items, including gluten-free and . Sandy. slow but the waiters were lovely. Ideally located in the heart of the Riviera Maya along the famed white-sand Akumal beach, the resort fuses elegant and original design with elements of nature. RESTAURANTS Fingers crossed were hoping to repeat the same experience again this year, wouldnt stay anywhere else. Thanks, Every pathway was lined with gorgeous jungle plants, trees and flowers. Portofino Restaurant is rated accordingly in the following categories by Tripadvisor travelers: Carretera Chetumal-Puerto Juarez Km, 256-100 Grand Palladium Colonial Resort & Spa, Akumal 77710 Mexico. . There is currently a lot of construction on the main highway running through the peninsula. The Rooms. Awful! Our hostess was a sweetheart and sat us at a . Your dream wedding starts here. The beach was stunning, clean and free of seaweed during our stay. Araceli, our Concierge went out of her way to seek me out and wish me a happy birthday. No, unfortunately, spa treatments are always generally extra which SUCKS. This luxurious property is landscaped with over 4,000 types of trees and flowers, winding outdoor walkways, and an intimately serene vibe thats often hard to find in a mid-sized all-inclusive resort. The sun loungers have huge cushions on and headrests, so they are super comfy and unlimited towels are included, you just help yourself to them as and when you need them. Rendezvous - Lobby bar - Portobello Cream Soup = Ok, but bland We loved the bruschetta and portobello mushroom starters, the lasagna, seafood pasta and steak mains and the tiramisu was lovely too!! Can it be hit or miss like some of the other areas in the area? Raul went above & beyond for me & my husband. We ate at Portofino three times during our two week stay and would definitely recommend it!! By proceeding, you agree to our Privacy Policy and Terms of Use. Keep your eyes peeled on your inbox for a quote. Hi Roberto, yay I am so happy for you I cant wait to get away around that time too. 7 reviews of Portofino "This restaurant was part of our resort and we had dinner one night here. This resort is an excellent choice for a vacation! Between the two of us, we tried the following dishes: Your AmStar representatives will be waiting outside for you with your name. Guests can discover the true beauty and . We have visited several all-inclusive resorts before but this one was by far our favorite. If you buy something through our links, Oyster may earn an affiliate commission. , Hi there! - Gorgonzola Chicken (main) = Very Good On the downside, the beach can be crowded and pool chairs often fill up quickly. Which popular attractions are close to Secrets Akumal Riviera Maya? We are scheduled to go over the Thanksgiving holiday and very much looking forward to it. This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide. Im completely torn between the 2 resorts. On behalf of the entire Secrets Akumal Riviera Maya team, we appreciate your time for this and we look forward to welcoming you again in . Length:7,272 yards We had a fantastic stay at Secrets Akumal. Secrets Akumal Riviera Maya: We loved it - exceeded our expectations! Yes, dry cleaning and laundry service are offered to guests. Given the expressions of other patrons in the restaurant, it seemed like we werent the only ones annoyed with the slow service (one table had their school aged daughter fall asleep in the chair while waiting for their entrees, while the dad appeared rather annoyed; and several tables left before dessert - maybe a personal choice not to have dessert, or perhaps they just didnt want to waste any more time waiting). Italian Restaurant Italian Restaurant. Afraid it is not but part of the hotel complex. We, however, saw several men show up in shorts. I'm interested to get a peak at them! , PlayaDelCarmen.com 2020 | All Right Reserved. Yes please. Sneakers, tennis shoes or sandals. Sip, Savor;and See dining experiences may be limited due to private events or resort buyouts. Am I glad we did! All staff was extremely friendly and helpful. Aside from the slow service, the other BIG deterrent for us about this restaurant is that there is no air conditioning (or at least they didnt have it going when we were there). Service was impressive, and always with a smile. Shout outs to our wonderful servers and hosts. I need more information and prices on certain dates. thanks for any and all advice we are looking forward to our trip Based on Double Occupancy during Shoulder Season. It's close neighbors with two other hotels, making the public beach area feel particularly cramped. Diego and Luis provided a fabulous service experience. Premium coffees and pastriesDress Code: Casual At Secrets Akumal, I loved the fact that there was more than one pool. Blackout dates and restrictions may apply. Antonio made sure we had everything we needed poolside and the wait staff was outstanding. The beach is to die for, clear warm waters and powder sand. Otherwise, do yourself a favour and try one of the other a la carte restaurants in the Bahia Principe complex.More, In 6 trips to Bahia, we had never eaten in Portofino. At first, I had no idea where we headed on this little adventure. If youre looking for the holiday of a lifetime, look no further. Carretera Federal 307 Km 254 + 600, Akumal 77760 Mexico. Swim-up suites are also available so if you have extra cash to splash I would definitely recommend! The bathroom isnt super private but this wasnt a concern for us. This resort is an all-suite resort, meaning every room is about the same size, except for the Honeymoon, Master and Presidential suites. They opened 11/3/15. Everyone went above and beyond to make our stay extra special! Secrets Akumal Riviera Maya Secrets Aura Cozumel Secrets Bahia Mita Surf & Spa Resort . Other food was not good and service was not good. The restaurant is decent in terms of layout and decor. more. We were blown away with all the incredibly nice and attentive workers here! This adults-only escape is close to the area's . With a number of different locations, settings, and sceneries you really are spoilt for choice. It was actually voted one of the top 10 beaches in Mexico on TripAdvisor not so long ago.
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